Banking complaints on the increase

Banking complaints on the increase; CF TAPE NO LONGER AVAILABLE ENGLAND, Essex, Debden MS Lillian Smith (Widow) towards walking dog LMS Lloyds Bank PAN L-R to sign Debden Loughton INT CMS Lillian Smith (Widow) intvwd SOF - When Bank was going to charge me 3 pounds to change a 10 pound note I could have fallen thru floor Unidentified location TCMS Laurence Shurman (Banking Ombudsman) at desk MS Shurman at desk CS Shurman CS Hand writing CMS Laurence Shurman (Banking Ombudsman) intvwd SOF - In many cases its the customers fault
Banking complaints on the increase; CF TAPE NO LONGER AVAILABLE ENGLAND, Essex, Debden MS Lillian Smith (Widow) towards walking dog LMS Lloyds Bank PAN L-R to sign Debden Loughton INT CMS Lillian Smith (Widow) intvwd SOF - When Bank was going to charge me 3 pounds to change a 10 pound note I could have fallen thru floor Unidentified location TCMS Laurence Shurman (Banking Ombudsman) at desk MS Shurman at desk CS Shurman CS Hand writing CMS Laurence Shurman (Banking Ombudsman) intvwd SOF - In many cases its the customers fault
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DETAILS

Restrictions:
No use by national or regional TV or radio news in UK and Ireland until 4 days after date of creation. Prior approval required if clip features ITN newsreader or reporter in sound or vision, please contact your local Getty Images representative.
Credit:
ITN
Editorial #:
816508918
Collection:
ITN
Date created:
December 02, 1992
Upload date:
License type:
Rights-ready
Release info:
Not released. More information
Clip length:
00:01:00:11
Location:
United Kingdom
Mastered to:
QuickTime 8-bit Photo-JPEG SD 720x576 25i
Originally shot on:
576 25i
Source:
ITN
Object name:
bsp021292032_0.mov