At Logan Event Announcing New Flights to UK, JetBlue CEO Apologizes For Delays
Boston, MA - April 5: A Jet Blue employee gets her photograph taken standing next to Big Ben London from a fellow employee at a media event in Boston on April 5, 2022. A ceremony at Logan International Airport to announce the launch of nonstop flights between Boston and London this summer turned into an apology tour for JetBlue chief executive Robin Hayes. After the unveiling, Hayes fielded questions from reporters not about the new routes but instead about whats been on everyones minds and in the headlines the hundreds of delays and cancellations that have stranded and infuriated customers up and down the East Coast since Friday. (Photo by David L. Ryan/The Boston Globe via Getty Images)