Luis Melendez, left, and Ellen Michael pay with cash after u
Luis Melendez, left, and Ellen Michael pay with cash after using the self checkout lane at The Home Depot, December 15, 2005, in Orlando, Florida. Analysts say a third of all "service interactions" are self-serve. Within four years, it will rise to better than 50-50. (Photo by Jacob Langston/Orlando Sentinel/Tribune News Service via Getty Images)
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113111483
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Tribune News Service
Date created:
December 15, 2005
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20060116-AMX-LIFE_SELFSERVE_3_OS